Quotes
Quotes are based on the clients brief and the specifications indicated. Provided the project goes ahead on this basis, these costs become fixed. However, changes to the agreed specification before and during the project, or any client modifications and requests for additional work not budgeted for, may incur additional charges.
These will be identified and discussed with the client before proceeding. Our fees are fixed for one month from date of quote.
For print, paper prices fluctuate and as such are subject to change up to placing of an order. We will advise the client of any changes and requote as necessary.

Confirmation
Written confirmation accepting our quote or a purchase order is required before work can commence, quoting our estimate number.

Approvals
The client will be required to approve and sign off designs, copy, artwork and proofs before final printing can begin. SmarterThinking will take reasonable precaution to ensure accuracy of text and visual materials, but ultimate responsibility for sign off lies with the client.

Deliveries
SmarterThinking will make every effort to ensure all delivery deadlines are met and goods are received in good order. However SmarterThinking accepts no responsibility for any loss arising from third party delays or damage.

Invoicing
Fees and our supplier costs will be invoiced on completion of a project or at stages if the project is likely to continue for longer than one month. Payment terms is net 30 days. SmarterThinking reserves the right to charge interest on outstanding accounts at 2% above bank base rate.
If a project is discontinued for whatever reason, all fees and our supplier costs will be payable in full for the work completed to date.
All queries regarding invoices should be brought to our attention within 7 days of receipt of invoice.

VAT
VAT is added at the appropriate rate.

Copyright
The copyright of the client selected/used designs originated by SmarterThinking will be transferred to the client on full payment of our fees and costs unless otherwise agreed by a usage licence. Copyright of designs that are not selected/used remain with SmarterThinking unless otherwise agreed. Copyright and usage fees for photography and illustrations is subject to separate agreement between the client and SmarterThinking and/or the artist.

Liability
SmarterThinking will not knowingly infringe any third party rights and assume that all material supplied by the client does not infringe third party rights.
SmarterThinking restricts contractual and general law liability to the amount received under the contract and liability in tort to the amount recoverable under insurances from time to time.

Confidential information
There is a mutual obligation by all parties concerned to preserve confidential information.

Publicity
SmarterThinking reserves the right to publicise work produced for the client other than when contractually bound not to do so.

SmarterThinking.co.uk Limited, Woodfield, Vicarage Street, Painswick, Stroud. GL6 6XP
+44(0)1452 260 062

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